
First Time Customers
How does the process work for new customers?
After placing your first order, we verify your business and waste type. This verification process takes 48–72 hours. Once complete, your order enters our dispatch queue and is delivered within 2 – 10 business days, depending on your area.
What’s included in the price?
All listed prices include the new waste container AND the collection and disposal of your waste at a licensed facility. No hidden fees.
Do I get a certificate for waste disposal?
Yes! We issue a valid waste disposal certificate after each collection, ensuring full compliance with health and safety regulations.
Do you service my area?
We offer nationwide delivery and collection across all 9 provinces in South Africa, including rural and urban areas. If you’re unsure, feel free to message us!
How do I know which sharps bin size to choose?
If you're not sure, we recommend starting with our most popular sizes or contacting us for advice. For first orders, we often include options to help you decide.
How often will my waste be collected?
This depends on your order volume and location. We offer both one-time collections and can set up recurring pickups after your first order.
How does the rewards program work?
With every order you place, you earn cashback rewards. It’s our way of saying thanks for disposing responsibly.
How do I get in touch if I have questions?
You can reach our team via email at jeff@mnwaste.com, WhatsApp us, or call 063 453 0087. We’re here to help every step of the way.