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Terms of service

Terms of Service

Last Updated: 21 November 2025
MNE Waste Management (PTY) LTD
Trade Name: MNE Waste Management

OVERVIEW

This website is operated by MNE Waste Management (PTY) LTD. Throughout the site, the terms “we”, “us”, and “our” refer to MNE Waste Management.
By accessing mnewaste.com, using our online store, or purchasing our products and services (including medical waste management, VMMC kits, PPE, and waste collection services), you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully. If you do not agree with any part of these Terms, you may not access the website or use our services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are the age of majority in your region or have given consent for any minor dependents using this site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose.
You may not transmit malware, harmful code, viruses, or any destructive data.

A violation of these Terms may result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason, at any time.

You acknowledge that your content (excluding credit card information) may be transferred unencrypted across various networks to support system operations and connectivity. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, resell, or exploit any part of the Service without our express written permission.

Headings in these Terms are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

While we strive for accuracy, information on this website may occasionally be outdated, incomplete, or inaccurate.

All material is provided for general use only and should not be relied upon as the sole basis for decision-making, especially regarding medical waste compliance or health-related purchases.

We may update content at any time without obligation to notify users.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices for our products and services may change without notice.

We may modify, suspend, or discontinue any service offering at any time without liability.

SECTION 5 – PRODUCTS & SERVICES

Certain products or services are available exclusively online and may be limited in quantity.

Medical waste products (such as sharps bins, biohazard boxes, and liners), VMMC kits, and PPE have specific legal, safety, and hygiene restrictions.
Returns and refunds are governed strictly by our Refunds & Returns Policy.

We reserve the right to limit sales of our products or services by customer, region, or quantity based on compliance requirements.

We do not warrant that our products or services will meet all personal expectations beyond what is stated or required by South African law.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to reject or cancel any order for any reason.

We may limit or restrict orders that appear to be placed by distributors or resellers without prior authorization.

You agree to provide accurate and up-to-date billing, shipping, and account information to ensure proper processing.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools and apps (e.g., Shopify apps, shipping integrators, notification tools) without monitoring or control.

Your use of such tools is entirely at your own risk and subject to third-party terms.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites, resources, or tools.
We are not responsible for their content, accuracy, or policies.

All third-party purchases or engagements are strictly between you and the third party.

SECTION 9 – USER COMMENTS & SUBMISSIONS

Any comments, ideas, feedback, or submissions you provide may be used by us without restriction.

You agree that your submissions will not violate any intellectual property, privacy, or other rights.

We may remove content we deem harmful, unlawful, or inappropriate.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on our website.

SECTION 11 – ERRORS & INACCURACIES

We reserve the right to correct errors or inaccuracies relating to product descriptions, pricing, promotions, shipping timelines, regulatory requirements, and availability.

Such corrections may occur at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using our site or services for:

  • Unlawful activities

  • Violating medical waste laws or environmental regulations

  • Harassment or discrimination

  • Submitting false information

  • Uploading malicious code

  • Collecting personal information unlawfully

  • Spamming, phishing, scraping, or crawling

  • Interfering with site security

We may terminate your access for violating these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that service will be uninterrupted, error-free, or secure.

All products and services are provided “as is” and “as available”, subject to warranties required by South African law.

MNE Waste Management shall not be liable for any direct, indirect, incidental, punitive, or consequential losses arising from use of our website, products, or services—except as required by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless MNE Waste Management, its employees, partners, directors, agents, suppliers, and contractors from any claims arising from:

  • Breach of these Terms

  • Violation of any law

  • Infringement of third-party rights

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

We may terminate services at any time if you violate these Terms.

You remain liable for all payments due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms and all policies referenced herein constitute the complete agreement between you and MNE Waste Management.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of South Africa, including health, safety, and waste-management regulations.

SECTION 19 – CHANGES TO TERMS

We may update or modify these Terms at any time by posting changes on this page. Continued use of the site constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms may be sent to:

Email: jeff@mnewaste.com
Phone: 063 453 0870

SECTION 21 – NON-CIRCUMVENTION (Enhanced for MNE Context)

By using our platform or engaging with our services, you agree not to circumvent MNE Waste Management by attempting to engage directly with any of our:

  • Logistics partners

  • Waste collection providers

  • Medical waste treatment partners

  • Suppliers or manufacturers

  • Contractors, freelancers, or developers

  • Any third party introduced through our service

This includes attempts to obtain products, pricing, services, or operational advantages directly from such parties without our written consent.

Any attempt to bypass MNE Waste Management undermines our business relationships and is strictly prohibited.

A breach of this clause:

  • Constitutes a material violation of these Terms

  • May result in immediate suspension or termination of services

  • May lead to legal action, including claims for damages, injunctive relief, and recovery of lost revenue

This clause protects the integrity of our operational ecosystem and ensures fair business relationships across all engagements.

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